TIBCO Spotfire Documentation and Support Services
How to Access TIBCO Documentation
Documentation for TIBCO products is available on the TIBCO Product Documentation website, mainly in HTML and PDF formats.
The TIBCO Product Documentation website is updated frequently and is more current than any other documentation included with the product. To access the latest documentation, visit https://docs.tibco.com.
TIBCO Spotfire Consumer and Business Author Documentation
Release Version Support
Some release versions of TIBCO Spotfire products are designated as Long Term Supported (LTS) versions. LTS versions are typically supported for up to 36 months from release. Defect corrections will typically be delivered in a new release version and as hotfixes or service packs to one or more LTS versions. See also https://docs.tibco.com/products/tibco-spotfire-general.
How to Contact TIBCO Support
You can contact TIBCO Support in the following ways:
- For an overview of TIBCO Support, visit http://www.tibco.com/services/support.
- For accessing the Support Knowledge Base and getting personalized content about products you are interested in, visit the TIBCO Support portal at https://support.tibco.com.
- For creating a Support case, you must have a valid maintenance or support contract with TIBCO. You also need a user name and password to log in to https://support.tibco.com. If you do not have a user name, you can request one by clicking Register on the website.
System Requirements for Spotfire Products
For information about the system requirements for Spotfire products, visit http://support.spotfire.com/sr.asp.
How to Join TIBCO Community
TIBCO Community is the official channel for TIBCO customers, partners, and employee subject matter experts to share and access their collective experience. TIBCO Community offers access to Q&A forums, product wikis, and best practices. It also offers access to extensions, adapters, solution accelerators, and tools that extend and enable customers to gain full value from TIBCO products. In addition, users can submit and vote on feature requests from within the TIBCO Ideas Portal. For a free registration, go to https://community.tibco.com.
For quick access to TIBCO Spotfire content, see https://community.tibco.com/products/spotfire.